Call Us:  315.786.3436

What about Minors?

Anyone under 18 years of age must be accompanied by a parent or legal guardian for each visit to the NCUC.

What happens after I leave NCUC?

You will be advised about all follow-up procedures and notified about any findings from diagnostic testing. A complete record of your treatment will also be sent to your primary care physician on request, who can provide any necessary follow-up care.

What do I need to bring with me?

  • Valid photo ID and current insurance card
  • Current medication list
  • Medical history – including ANY allergies

Who will care for me?

NCUC’s staff includes an experienced physician, physician assistants and a nurse practitioner, assisted by highly qualified nursing staff. We are equipped with an on-site diagnostic X-ray service and minor operating room.

Will my insurance pay for a visit to NCUC?

Not only do most insurance companies typically pay for services rendered at an urgent care center, most actually encourage their use through the use of lowered co-payments for urgent care centers as opposed to emergency departments. We participate with most major insurances (see our list under Insurance/Payment tab). Co-payments and deductibles are required upon service.

If we do not participate with your carrier, we will submit your claim as a courtesy; however it is your responsibility to see that we receive payment. Call today to see if we are covered by your plan!

We also accept Visa, MasterCard and Discover.

How does NCUC differ from the emergency room?

There are several main differences between NCUC and the emergency room. Emergency rooms are staffed 24 hours a day and are designed to treat patients suffering from life threatening injuries or serious illnesses. In contrast, urgent care centers are designed to lighten the load on local emergency rooms by treating non-life threatening injuries (lacerations, mild fractures, etc.) and illnesses (earaches, influenza, rashes, etc.) in a patient-friendly environment.

Should I use the NCUC instead of my family doctor?

The NCUC is a great option if you have an urgent medical condition that you feel needs immediate attention at that time. If your family doctor is neither available nor equipped to handle the situation, urgent care might be a suitable alternative.

Who needs to go to North Country Urgent Care?

  • Those who need urgent care, but not in a life-threatening situation.
  • Those who need to be seen urgently, but can't get to their family physician.
  • Those who can't see their family physician due to heavy scheduling, or after hours.
  • Those who don't have a physician.

What exactly is an urgent care center?

Urgent care centers provide treatment for the non-life threatening illnesses and injuries that occur on a day-to-day basis. They are equipped to serve the entire family, including children (above the age of six months), and can handle a variety of conditions ranging from sinusitis and pneumonia to lacerations and fractures. Urgent care centers also provide primary care services such as allergy injections, immunizations, and physicals.

Frequently Asked Questions